Terms and Conditions

1. Introduction

At Aurora Adventures, we highly value the confidentiality and protection of our customers' personal data. This privacy policy explains how we collect, use, and protect your personal data in compliance with the GDPR and applicable legislation.

2. Data Controller

Company Name: Aurora Adventures

E-mail: support@auroraadventures.nl

Phone: +31(0) 6 15 48 12 14

3. Collected Data

We collect the following personal data:

• Information provided by the customer Name, surname, email address, phone number, payment details.
• Technical data: IP address, browser type, pages visited, duration of visit (via cookies).

4. Purposes of Data Collection

We use your personal data for the following purposes:

• Process your bookings and payments.
• Contact you regarding your stay.
• Personalize your experience on our website.
• Fulfill our legal and administrative obligations.

5. Data Sharing

We only share your data with:

• Service providers directly involved in facilitating your stay (accommodation, local activities).
• Secure payment services to process your transactions.
• Competent authorities if required by law. Your data will never be sold or shared for commercial purposes.

6.Data Retention

Your personal data is stored:

• For as long as necessary to manage your reservation and ensure administrative processing.
• Technical data collected via cookies is retained for their lifespan (see the cookies section).

7.Your Rights

In accordance with the GDPR, you have the following rights:

• Right of access : You can request a copy of your personal data.
• Recht op rectificatie : U kunt onjuiste informatie corrigeren.
• Right to rectification: You can correct inaccurate information.
• Right to erasure: .You can request the deletion of your data, unless there is a legal obligation to retain it.
• Right to restriction of processing. .
• Right to data portability.
• Right to object : You can object to the use of your data for certain purposes. To exercise your rights, you can contact us at: support@auroraadventures.nl

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

9. Cookies and Similar Technologies

We use cookies to improve navigation on our website and collect analytical data. You can manage your preferences through your browser settings or the consent tools displayed on the website.

10.Policy Changes

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with an updated date.

11. Contact

If you have any questions or comments about this privacy policy, you can contact us at:

• Email : support@auroraadventures.
• Phone : +31 (0) 6 15 48 12 14